Frequently Asked Questions
Everything you need to know about your journey to glowing skin.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, we accept returns on unopened and unused products within 30 days of delivery.
Are your products suitable for sensitive skin?
Yes, our formulations prioritize clean, non-toxic ingredients. However, we always recommend performing a patch test or consulting with one of our skin experts before starting a new routine.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring Sana Skin Studio to beauty lovers worldwide very soon.
How can I track my order?
Once your order has been dispatched, a tracking link will be sent to the email address provided at checkout so you can follow its progress in real-time.
Are your products cruelty-free?
Absolutely. Sana Skin Studio is committed to ethical beauty; we never test on animals and ensure our suppliers adhere to the same standards.